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This Privacy Policy outlines how YouBar collects, uses, and protects your information across our digital and physical locations. As a South African-based business, we are committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA).


1. Information We Collect

We collect information that helps us provide you with a personalised and safe experience. This includes:

  • Contact Details: Your name, email address, and phone numbers used for bookings.
  • Booking Data: Information regarding your appointments for Skin, Hair, Massage, or Nail services.
  • Health Information: Specific skin concerns or medical history required for safe treatments like RégimA Power Peels or Microneedling.


2. How We Use Your Data

Your information is used strictly to enhance your YouBar experience:

  • To manage and confirm your appointments at our Upper Level (Shop F2) or Lower Level (Shop L2) studios.
  • To tailor skincare treatments based on your unique skin or biology.
  • To communicate important updates or special offers, such as our Wednesday Massage Special.


3. Data Security

We implement industry-standard security measures to ensure your personal records remain private. Whether you contact our Hair Studio at +27 (0)72 417 1841 or our Skin Studio at +27 (0)72 410 3372, your data is handled with the utmost care.


4. Third-Party Sharing

We do not sell your data. We only share information with trusted partners necessary to fulfill your services (such as our secure online booking portal) or as required by law.


5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request that we update or correct your details.
  • Opt-out of marketing communications at any time.


6. Contact Us

For any questions regarding your privacy, please reach out to our team:

YouBar Skin & Massage

  • Address: Upper Level, Shop F2, 204 Oxford, Illovo.
  • Email: you@youbar.co.za.
  • Phone: +27 (0)11 880 3056.

YouBar Hair & Nails

  • Phone: +27 (0)11 268 6489.
  • Address: Lower Level, Shop L2, 204 Oxford, Illovo.
  • Email: hair@youbar.co.za.